GRI Content Index
| GRI STANDARD / OTHER SOURCE |
DISCLOSURE | OMISSION | SDG Linkage | ||||||
|---|---|---|---|---|---|---|---|---|---|
| AOT Website | SUSTAINABLE DEVELOPMENT REPORT 2022 | OTHERS | Requirement(s) Omitted |
Reason | Explanation | ||||
| General disclosures | |||||||||
| GRI 2: General Disclosures 2021 |
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| 2-1 Organizational details | Page Front Cover, 4-5, 8, Back Cover |
Annual Report page Front Cover, 17-18, and Back Cover |
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| 2-2 Entities included in the organization’s sustainability reporting | 17 | Annual Report page 216 | |||||||
| 2-3 Reporting period, frequency and contact point | 17 | Contact point: Corporate Social Responsibilities and Corporate Governance Department Airports of Thailand Public Company Limited (AOT) 333 Cherdwutakad Road, Srikan, Don Mueang, Bangkok 10210 Tel. 0 2535 6230 Email: aotcsr@airportthai.co.th www.airportthai.co.th |
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| 2-4 Restatements of information | Restatement of information due to changes in scope of reporting is indicated in remarks throughout AOT Sustainability Webpage and Sustainable Development Report 2022. | ||||||||
| 2-5 External assurance | AOT is currently under development process towards external assurance of sustainability report. Apart from internal control of published data, there is no external assurance of the report this year. | ||||||||
| 2-6 Activities, value chain and other business relationships | 4-5, 8-10, 12-13, 19, 65-68, 90-91, 92-95 |
Annual Report page 25-31 | |||||||
| 2-7 Employees | |||||||||
| 2-8 Workers who are not employees | |||||||||
| 2-9 Governance structure and composition | Annual Report page 6-11, 115-116 | ||||||||
| 2-10 Nomination and selection of the highest governance body | Annual Report page 144-145 | ||||||||
| 2-11 Chair of the highest governance body | Annual Report page 159-164 | ||||||||
| 2-12 Role of the highest governance body in overseeing the management of impacts | |||||||||
| 2-13 Delegation of responsibility for managing impacts | |||||||||
| 2-14 Role of the highest governance body in sustainability reporting | |||||||||
| 2-15 Conflicts of interest | Annual Report page 159-164 | ||||||||
| 2-16 Communication of critical concerns | 27, 29, 38, 40, 56, 58, 63, 85 | Annual Report page 112, 163 | |||||||
| 2-17 Collective knowledge of the highest governance body | Annual Report page 147-149 | ||||||||
| 2-18 Evaluation of the performance of the highest governance body | 22 - 25 | Annual Report page 149-150, 154 | |||||||
| 2-19 Remuneration policies | Annual Report page 156-158 | ||||||||
| 2-20 Process to determine remuneration | Annual Report page 156-158 | ||||||||
| 2-21 Annual total compensation ratio | |||||||||
| 2-22 Statement on sustainable development strategy | 4 - 5 | Annual Report page 5 | |||||||
| 2-23 Policy commitments | 14, 23, 27, 28, 32, 37, 40, 43, 51, 55, 58, 62-64, 70 | Remark: Annual Report page 57, 108-113. AOT has policy commitments for responsible business conduct in line with international guidelines and standards (see details on website and Sustainable Development Report). AOT also applies precautionary principle as part of environmental, and health and safety management. |
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| 2-24 Embedding policy commitments | 23, 27-28, 32, 37, 38, 40, 41, 43, 51, 55, 58, 60, 63-64, 70, 72, 77, 79, 81, 84, 91 | Annual Report page 108-113 | |||||||
| 2-25 Processes to remediate negative impacts |
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23, 27, 32, 37, 40, 43, 46, 51, 55, 58, 60, 63, 66, 70, 74, 77, 81, 84, 87, 91 93, 97 | Remark: AOT has in place the commitments and process to identify, address and remediate grievances from negative impacts of our 16 material topics. | ||||||
| 2-26 Mechanisms for seeking advice and raising concerns | 26 - 27 | Annual Report page 112-113, 163-164 | |||||||
| 2-27 Compliance with laws and regulations | |||||||||
| 2-28 Membership associations | 93 | ||||||||
| 2-29 Approach to stakeholder engagement | 10, 12-13 | ||||||||
| 2-30 Collective bargaining agreements | |||||||||
| Material topics | |||||||||
| GRI 3: Material Topics 2021 |
3-1 Process to determine material topics | 16 | A gray cell indicates that reasons for omission are not permitted for the disclosure or that a GRI Sector Standard reference number is not available. | ||||||
| 3-2 List of material topics | 16 | ||||||||
| Economic Dimension | |||||||||
| Governance, Risk Management and Compliance | |||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics | 22-25, 26-30, 31-35 |
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| GRI 205: Anti-corruption 2016 | 205-3 Confirmed incidents of corruption and actions taken | 29 | |||||||
| GRI 206: Anti-competitive Behavior 2016 | 206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices | 29 | |||||||
| Company's own indicator | Confirmed cases of violation of corporate governance | 29 | |||||||
| Company's own indicator | Success in maintaining Business Continuity Standards ISO 22301:2012/TIS (Thai Industrial Standard) 22301-2556 Certification for the entire organization | 19 | |||||||
| Airport Capacity and Accessibility | |||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics | 65-68 |
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| GRI G4 Sector Specific Aspect: Provision of Services or Facilities for Persons with Special Needs | G4-DMA Report on programs/procedures for facilities for the use of persons with special needs. | 68 | |||||||
| GRI G4 Sector Specific Aspect: Transport | G4-DMA Identify modes of ground transportation of passengers, staff, visitors and suppliers within, to and from the airport. | 67 | |||||||
| GRI G4 Sector Specific Aspect: Market Presence | AO1 Number of passenger | 67 | |||||||
| AO2 Number of aircraft movements | 67 | ||||||||
| AO3 Total amount of cargo tonnage | 67 | ||||||||
| Customer Satisfaction | |||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics | 73 - 75 |
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| GRI G4 Sector Specific Aspect: Service Quality | G4-DMA Procedure/process for quality control of service | 74 | |||||||
| Company's own indicator | Airport Service Quality Score (ASQ) | 74 - 75 | |||||||
| Sustainable Supply Chain | |||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics | 90 - 91 |
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| GRI 308: Supplier Environmental Assessment 2016 | 308-2 Negative environmental impacts in the supply chain and actions taken | ||||||||
| GRI 414: Supplier Social Assessment 2016 | 414-2 Negative social impacts in the supply chain and actions taken | 63 | |||||||
| Company's own indicator | Percentage of supplier groups in the pilot operations received supply chain risk assessment. | 91 | |||||||
| Business Partners | |||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics | 92 - 95 |
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| GRI 415: Public Policy 2016 | 415-1 Political contributions | 93 | |||||||
| Digital and Innovation | |||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics | 42 - 47 |
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| Company's own indicator | Number of SAWASDEE by AOT application downloads | ||||||||
| Cybersecurity and Privacy Protection | |||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics | 36 - 41 |
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| GRI 418: Customer Privacy 2016 | 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data | 38 | |||||||
| Environmental Dimension | |||||||||
| Energy and Climate Change | |||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics | 50 - 53 |
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| GRI 302: Energy 2016 | 302-1 Energy Consumption within the organization | 52 | |||||||
| 302-3 Energy intensity | |||||||||
| GRI 305: Emission 2016 | 305-1 Direct (Scope 1) GHG emissions | 52 | |||||||
| 305-2 Energy indirect (Scope 2) GHG emissions | 52 | ||||||||
| 305-4 GHG emissions intensity | 52 | ||||||||
| Water and Wastewater | |||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics | 57 - 58 |  |
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| GRI 303: Water Effluents 2018 | 303-1 Interactions with water as a shared resource | 57 - 58 | |||||||
| 303-2 Management of water discharge-related impacts | 57 - 58 | ||||||||
| 303-3 Water withdrawal | 58 | ||||||||
| 303-4 Water discharge | |||||||||
| 303-5 Water consumption | 58 | ||||||||
| GRI 303: Water 2016 | 303-3 Water recycled and reused | 58 | |||||||
| Circular Economy | |||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics | 54 - 56 | |
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| GRI 306: Waste 2020 | 306-1 Waste generation and significant waste-related impacts | 54 | |||||||
| 306-2 Management of significant waste-related impacts | |||||||||
| 306-3 Waste generated | 56 | ||||||||
| 306-4 Waste diverted from disposal | 56 | ||||||||
| 306-5 Waste directed to disposal | 56 | ||||||||
| Noise | |||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics | 59 - 60 | |
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| GRI G4 Sector Specific Aspect: Noise | G4-DMA Noise targets or limits applicable to the airport | ||||||||
| AO7 Number and percentage change of people residing in areas affected | |||||||||
| Company's own indicator | Percentage of residential buildings and structures that are vulnerable to noise pollution in airport proximity being compensated within an agreed timeframe. | 60 | |||||||
| Social Dimension | |||||||||
| Airport Safety and Security | |||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics | 69 - 72 |  |
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| GRI G4 Sector Specific Aspect: Business Continuation and Emergency Preparedness | G4-DMA Report policies/programs on business continuity in the event of an emergency | 70, 72 | |||||||
| GRI G4 Sector Specific Aspect: Security Practices | G4-DMA Report roles and responsibilities related to airport security | 70 | |||||||
| Company's own indicator | Percentage of airports receiving annual safety and security assessment | 71 | |||||||
| Occupational Health and Safety | |||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics | 86 - 89 |
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| GRI 403: Occupational Health and Safety 2018 | 403-1 Occupational health and safety management system | 86 - 87 | |||||||
| 403-2 Hazard identification, risk assessment, and incident investigation | 86 - 87 | ||||||||
| 403-3 Occupational health services | 87 - 89 | ||||||||
| 403-4 Worker participation, consultation, and communication on occupational health and safety | 87 | ||||||||
| 403-5 Worker training on occupational health and safety | |||||||||
| 403-6 Promotion of worker health | 89 | ||||||||
| 403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships | 87, 89, 90-91 | ||||||||
| 403-9 Work-related injuries | 88 | ||||||||
| Engagement with Community and Soceity | |||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics | Participation with Community and Society | 96 - 98 |
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| GRI 413: Local Communities 2016 | 413-1 Operations with local community engagement, impact assessments, and development programs | Participation with Community and Society | 98 | ||||||
| Human Rights | |||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics | 62 - 64 |  |
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| GRI 408 Child Labour 2016 | 408-1 Operations and suppliers at significant risk for incidents of child labor | 63 - 64 | Remarks: AOT conducted Human Rights Due Diligence covering own operations throughout value chain including suppliers, partners and business relationships covering rights holders and at-risk groups including employees, children and indigeneous people. No operations were found to be at risk of child labour and forced labour. No incidents of violations related to discrimination and rights of indigenous people have occurred in the reporting year. All identified human rights risks have mitigation and remediation process in place. | ||||||
| GRI 406 Non-discrimination | 406-1 Incidents of discrimination and corrective actions taken | 63 - 64 | |||||||
| GRI 409 Forced or Compulsory Labor 2016 | 409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor | 63 - 64 | |||||||
| GRI 411 Rights of Indigenous People 2016 | 411-1 Incidents of violations involving rights of indigenous peoples | 63 - 64 | |||||||
| Fulfilling Workplace | |||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics | 76 - 85 |
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| GRI 401: Employment 2016 | 401-1 New employee hires and employee turnover | 82 | |||||||
| 401-3 Parental leave | |||||||||
| GRI 404: Training and Education 2016 | 404-1 Average hours of training per year per employee | 78 | |||||||
| 404-2 Programs for upgrading employee skills and transition assistance programs | 78 - 80 | ||||||||
| 404-3 Percentage of employees receiving regular performance and career development reviews | |||||||||
| GRI 405: Diversity and Equal Opportunity 2016 | 405-1 Diversity of governance bodies and employees | 85 | |||||||
| GRI 406: Non-discrimination 2016 | 406-1 Incidents of discrimination and corrective actions taken | 85 | |||||||
| GRI 407: Freedom of Association and Collective Bargaining 2016 | 407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk | ||||||||