GRI Content Index

GRI Standards Disclosure AOT Sustainable
Development Report 2021
(Page)
AOT Website Omission/ Remarks
GENERAL DISCLOSURES
GRI 102:
General Disclosures 2016
102-1 Name of the organization Front Cover, 4, 9, Back Cover
-
102-2 Activities, brands, products, and services 4-6, 9-10, 12-13, 53-57
  • AOT Business
  • Airport Capacity and Accessibility
  • Innovation & Digitalization
-
102-3 Location of headquarters Back Cover
  • AOT Business
-
102-4 Location of operations 9, 17
  • AOT Business
  • About This Report
  • Airport Capacity and Accessibility
-
102-5 Ownership and legal form 9
  • AOT Business
-
102-6 Markets served 9-10, 53, 55 - 57
  • AOT Business
  • About This Report
  • Airport Capacity and Accessibility
  • Innovation & Digitalization
-
102-7 Scale of the organization 6, 9, 17, 56
  • AOT Business
  • Sustainability Performance
-
102-8 Information on employees and other workers 6, 70
  • Sustainability Performance
-
102-9 Supply chain 12-13, 29-30
  • AOT Business
  • Sustainable Supply Chain
-
102-10 Significant changes to the organization and its supply chain 48, 52, 53, 75
  • AOT Business
  • Airport Capacity and Accessibility
-
102-11 Precautionary Principle or approach See Remark
  • See Remark
-
102-12 External initiatives 4-5, 7, 14-15, 19-21, 25-26, 50-53, 74, 87
  • Corporate Governance
  • Codes of Conduct
  • AOT Sustainable Development
  • Environmental Management
  • Human Rights
-
102-13 Membership of associations 4-7, 50-51, 73-74
  • Partnerships and Collaboration
  • Environmental Management
-
102-14 Statement from senior decision-maker 4-5
-
-
102-15 Key impacts, risks, and opportunities 4-5, 19, 21-23, 25, 27, 29, 33, 38, 42, 45, 47, 50, 55, 59, 66, 68, 70, 73, 76, 78, 81, 87
  • Airport Capacity and Accessibility
  • Customer Satisfaction
  • Partnerships and Collaboration
  • Innovation & Digitalization
  • Sustainable Supply Chain
  • Environmental Management
  • Airport Safety and Security
  • Human Right
  • Engagement with Community and Society
  • Fulfilling Workplace
See Annual Report 2021 Page 28-29
102-16 Values, principles, standards, and norms of behavior 4-5, 25, 59, 61
  • Corporate Governance
  • Codes of Conduct
  • Sustainable Supply Chain
  • Fulfilling Workplace
See Annual Report 2021 Page 23
102-17 Mechanisms for advice and concerns about ethics 4-5, 25, 59, 61
  • Codes of Conduct
  • Human Rights
-
102-18 Governance structure -
  • Corporate Governance
  • See Remark
-
102-19 Delegating authority -
  • Sustainable Development
-
102-20 Executive-level responsibility for economic, environmental, and social topics -
  • Sustainable Development
-
102-21 Consulting Stakeholders on economic, environmental, and social topics 16
  • Reporting process
-
102-22 Composition of the highest governance body and its committees 70
  • Corporate Governance
See Annual Report 2021 Page 14 - 16, 36 - 37
102-23 Chair of the highest governance body See remark See remark AOT's chair of the highest governance body is not an executive officer. See Annual Report Page 36 and 44
102-24 Nominating and selecting the highest governance body See remark See remark See Annual Report 2021 Page 38
102-28 Evaluating the highest governance body’s performance 19-20
  • Corporate Governance
See Annual Report 2021 Page 101 - 103
102-29 Identifying and managing economic, environmental, and social impacts See remark
  • Sustainable Development
  • Reporting Process
See Annual Report 2021 Page 108
102-30 Effectiveness of risk management processes 21
  • Risk Management
See Annual Report 2021 Page 109
102-32 Highest governance body’s role in sustainability reporting -
  • Sustainable Development
  • Reporting Process
-
102-33 Communicating critical concerns 26, 83
  • Codes of Conduct
  • Engagement with Community and Society
  • Environmental Management
-
102-40 List of stakeholder groups 12-13
  • Reporting Process
-
102-41 Collective bargaining agreements 69
  • Sustainability Performance
-
102-42 Identifying and selecting stakeholders -
  • Reporting Process
  • Engagement with Community and Society
-
102-43 Approach to stakeholder engagement - Reporting Process -
102-44 Key topics and concerns raised - Reporting Process -
102-45 Entities included in the consolidated financial statements 17
  • About This Reporting
  • See remark
See Annual Report 2021 Page 215
102-46 Defining report content and topic Boundaries -
  • Reporting Process
  • Engagement with Community and Society
-
102-47 List of material topics 16
  • Reporting Process
  • Sustainability Performance
-
102-48 Restatements of information See remark
  • See remark
Restatement of information due to changes in scope of reporting is indicated in remarks throughout AOT Sustainability Webage and Sustainable Development Report 2021.
102-49 Changes in reporting See remark
  • See remark
There is no "significant" changes in material topics and topic boundaries from the previous year.
102-50 Reporting period 17
  • About This Report
-
102-51 Date of most recent report 17
  • About This Report
-
102-52 Reporting cycle 17
  • About This Report
  • Reporting Process
-
102-53 Contact point for questions regarding the report See remark
  • See remark
"Corporate Social Responsibilities and Corporate Governance Department Airports of Thailand Public Company Limited (AOT) 333 Cherdwutakad Road, Srikan, Don Mueang, Bangkok 10210 Tel. 0 2535 6230 Email: aotcsr@airportthai.co.th www.airportthai.co.th "
102-54 Claims of reporting in accordance with the GRI Standards 17
  • About This reporting
-
102-55 GRI content index -
  • GRI content index
-
102-56 External assurance See remark
  • See remark
AOT is currently under development process towards external assurance of sustainability report. Apart from internal control of published data, there is no external assurance of the report this year.

MATERIAL TOPICS

GRI Standards Disclosure AOT Sustainable
Development Report 2021
(Page)
AOT Website Omission/ Remarks SDGs
Governance, Risk Management
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary 19, 21, 24
-
Goal 9: Industry, innovation and infrastructure

SDGs16_EN
103-2 The management approach and its components 19, 21-25
-
103-3 Evaluation of the management approach 20, 25-26
-
GRI 205:
Anti-corruption 2016
205-3 Confirmed incidents of corruption and actions taken 26
-
GRI 206:
Anti-competitive Behavior 2016
206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices 26
-
Not Applicable Company's own indicator Confirmed cases of violation of corporate governance 26
-
-
Not Applicable Company's own indicator Success in maintaining Business Continuity Standards ISO 22301:2012/TIS (Thai Industrial Standard) 22301-2556 Certification for the entire organization 7
-
Airport Capacity and Accessibility
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its boundary 55
-
Goal 9: Industry, innovation and infrastructure

goal 11:Sustainable Cities and Communities
103-2 The management approach and its components 55 - 57
-
103-3 Evaluation of the management approach 56
-
GRI G4 Sector Specific Aspect: Provision of Services or Facilities for Persons with Special Needs G4 - DMA Report on programs/procedures for facilities for the use of persons with special needs. 28, 57
-
GRI G4 Sector Specific Aspect: Transport G4-DMA Identify modes of ground transportation of passengers, staff, visitors and suppliers within, to and from the airport. 57
-
GRI G4 Sector Specific Aspect: Market Presence AO1 Number of passengers 6
-
AO2 Number of aircraft movements 6
-
AO3 Total amount of cargo tonnage 6
-
Customer Satisfaction
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its boundary 45
-
goal 11:Sustainable Cities and Communities
103-2 The management approach and its components 45 - 46
-
103-3 Evaluation of the management approach 46
-
GRI G4 Sector Specific Aspect: Service Quality G4-DMA Procedure/process for quality control of service 45
-
Not Applicable Company's own indicator Airport Service Quality Score (ASQ)
-
-
Sustainable Supply Chain
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its boundary 29
-
Decent Work and Economic Growth
103-2 The management approach and its components 29 - 30
-
103-3 Evaluation of the management approach 30
-
Not Applicable Company's own indicator Expenses for membership and participation with Airport Council International (ACI) 51
-
Partnerships and Collaboration
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary 50
-
Partnerships to achieve the Goal
103-2 The management approach and its components 50 - 53
-
103-3 Evaluation of the management approach 51 - 52
-
Not Applicable Company's own indicator Expenses for membership and participation with Airport Council International (ACI) 51
-
Innovation & Digitalization
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary 47
-
Industry, Innovation and Infrastructure
103-2 The management approach and its components 47 - 49
-
103-3 Evaluation of the management approach 51 - 52
-
Not Applicable Company's own indicator Number of SAWASDEE by AOT application downloads 48
-
-
Cybersecurity & Privacy Protection
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary 42
-
Goal 9: Industry, innovation and infrastructure

103-2 The management approach and its components 42 - 43
-
103-3 Evaluation of the management approach 43
-
GRI 418: Customer Privacy 2016 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data 43
-
Energy and Climate Change
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its boundary 73
-
Affordable and Clean Energy

Affordable and Clean Energy
103-2 The management approach and its components 73 - 75
-
103-3 Evaluation of the management approach 74
-
GRI 302: Energy 2016 302-1 Energy Consumption within the organization
-
-
302-3 Energy intensity
-
-
GRI 305: Emissions 2016 305-1 Direct (Scope 1) GHG emissions
-
-
305-2 Energy indirect (Scope 2) GHG emissions
-
-
305-4 GHG emissions intensity
-
-
Water and Wastewater
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its boundary 76
-
Affordable and Clean Energy

Affordable and Clean Energy
103-2 The management approach and its components 76 - 77
-
103-3 Evaluation of the management approach 77, 83 - 84
-
GRI 303: Water 2016 303-3 Water recycled and reused
-
-
GRI 303: Water and Effluents 2018 303-1 Interactions with water as a shared resource
-
-
303-2 Management of water discharge-related impacts
-
-
303-3 Water withdrawal
-
-
303-4 Water discharge
-
-
303-5 Water consumption
-
-
Circular Economy
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its boundary 78
-
responsible consumption and production
103-2 The management approach and its components 78 - 80
-
103-3 Evaluation of the management approach 79, 83 - 84
-
GRI 306: Waste 2020 306-1 Waste generation and significant waste-related impacts
-
-
306-2 Management of water discharge-related impacts
-
-
306-3 Waste generated
-
-
306-4 Waste diverted from disposal
-
-
306-5 Waste directed to disposal
-
-
None
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its boundary 81 -
responsible consumption and production
103-2 The management approach and its components 81-83 -
103-3 Evaluation of the management approach 81, 83-84 -
GRI G4 Sector Specific Aspect: Noise G4-DMA Noise targets or limits applicable to the airport - -
AO7 Number and percentage change of people residing in areas affected - -
Not Applicable Company's own indicator Percentage of residential buildings and structures that are vulnerable to noise pollution in airport proximity being compensated within an agreed timeframe. 81 -
Airport Safety and Security
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its boundary 33 -
Good Health and well-being

responsible consumption and production
103-2 The management approach and its components 33, 35-37 -
103-3 Evaluation of the management approach 34 -
GRI G4 Sector Specific Aspect: Business Continuation and Emergency Preparedness G4-DMA Report policies/programs on business continuity in the event of an emergency 33, 36 -
GRI G4 Sector Specific Aspect: Security Practices G4-DMA Report roles and responsibilities related to airport security 33 -
Not Applicable Company's own indicator Percentage of airports receiving annual safety and security assessment 34 - -
Occupational Health and Safety
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its boundary 38 -
Good Health and well-being

Decent Work and Economic Growth
103-2 The management approach and its components 38, 40-41 -
103-3 Evaluation of the management approach 39-40 -
GRI 403: Occupational Health and Safety 2018 403-1 Occupational health and safety management system 38 -
403-2 Hazard identification, risk assessment, and incident investigation 38, 40 -
403-3 Occupational health services 38, 41 -
403-4 Worker participation, consultation, and communication on occupational health and safety 38, 41 -
403-5 Worker training on occupational health and safety - -
403-6 Promotion of worker health 41 -
403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships 29-30, 38, 41 -
403-9 Work-related injuries 40 -
Engagement with Community and Society
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its boundary 87 -
Good Health and well-being

Quality education

Affordable and Clean Energy

Decent Work and Economic Growth

Sustainable Cities and Communities

responsible consumption and production

Life below water

Life on land

Partnerships for the goals
103-2 The management approach and its components 87, 90-91 -
103-3 Evaluation of the management approach 88-89 -
GRI 413: Local Communities 2016 413-1 Operations with local community engagement, impact assessments, and development programs 90-91 -
Human Rights
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its boundary 27 -
Reduced Inequalities
103-2 The management approach and its components 27-28 -
103-3 Evaluation of the management approach 28 -
GRI 412: Human Rights Assessment 2016 412-1 Operations that have been subject to human rights reviews or impact assessments 28 -
Fulfilling Workplace
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its boundary 59, 66, 68, 70 -
Good Health and well-being

Quality education

Decent Work and Economic Growth
103-2 The management approach and its components 59, 61-71 -
103-3 Evaluation of the management approach 60, 65-66, 68-70 -
GRI 401: Employment 2016 401-1 New employee hires and employee turnover 66
-
401-3 Parental leave
-
-
GRI 404: Training and Education 2016 404-1 Average hours of training per year per employee 60 -
404-2 Programs for upgrading employee skills and transition assistance programs 61-65 -
404-3 Percentage of employees receiving regular performance and career development reviews - -