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Importance The Management and operations of airport under supervision of AOT has a direct impact on the satisfaction of customers which are airlines, passengers, airport users, entrepreneurs and tenants. The factors affecting the customer satisfactions are the direct and quick respond to the needs of customer, the efficient management of the air traffic control, the…

Importance The operations, development, and expansion of infrastructures within airports necessitate a systematic approach to managing the business impact. This involves controlling both positive and negative impacts on various stakeholders, especially regulatory agencies, shareholders, investors, and securities analysts, who are interested in and have expectations for AOT’s management. AOT recognizes the significance of environmental impacts,…

Operations throughout the supply chain on the part of partners to deliver goods and services to AOT can create positive impacts, e.g., employment which helps income distribution. However, there is a potential for negative impacts, e.g., environmental pollution, unsafe working conditions, or unfair labor practices. This is a risk that AOT must manage and control…

Customer Regulator Shareholders, investors and securities analyst Communities and Society Mass Media and other Online media Managing the capacity to accommodate air traffic volumes involves developing the infrastructure and facilities of the airport, focusing on the use of the digital technology in airport maintenance system, and development of infrastructure and facilities to respond the demands…

Customer Business Alliance Regulator Employee Shareholders, investors and securities analyst Communities and Society Mass Media and other Online media The Airports of Thailand (AOT) has conducted its operations steadfastly adhering to ethical principles, with honesty, integrity, transparency, and accountability, and is devoid of any actions that suggest corruption in all forms. This is to instill…