Sustainable Performance

Economic

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Social

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Environmental

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Scope of Reporting

Head Office Suvarnabhumi
Airport		 Don Mueang
Airport		 Chiang Mai International
Airport		 Hat Yai Internationa
Airport		 Phuket International
Airport		 Mae Fah Luang-Chiang Rai International
Airport		 Coverage 2022
(%)
   Economic Performance
   Business Performance
   Business performance
✓
✓
✓
✓
✓
✓
✓
100
   Assessment of Airport Services Quality
N/A
✓
✓
✓
✓
✓
✓
100
   Business Ethics
   Substantiated complaints and non-compliance with laws and regulations
✓
✓
✓
✓
✓
✓
✓
100
   Airport Basic Information
   Number of passengers
N/A
✓
✓
✓
✓
✓
✓
100
   Number of aircraft by type and duration
N/A
✓
✓
✓
✓
✓
✓
100
   Number of cargo tonnage
N/A
✓
✓
✓
✓
✓
✓
100
   Number of airlines operating in each airport
N/A
✓
✓
✓
✓
✓
✓
100
   Number of direct connections in each airport
N/A
✓
✓
✓
✓
✓
✓
100
   Airport infrastructure
N/A
✓
✓
✓
✓
✓
✓
100
   Environmental Performance
   Environmental Management
   Energy
N/A
✓
✓
✓
✓
✓
✓
100
   Greenhouse gas emission
N/A
✓
✓
✓
✓
✓
✓
100
   Effluent
N/A
✓
✓
✓
✓
✓
✓
100
   Waste
N/A
✓
✓
✓
✓
✓
✓
100
   Social Performance
   Human Resources
   Employment
✓
✓
✓
✓
✓
✓
✓
100
   Diversity and equal opportunities
✓
✓
✓
✓
✓
✓
✓
100
   Talent attraction and retention
✓
✓
✓
✓
✓
✓
✓
100
   Human capital development
✓
✓
✓
✓
✓
✓
✓
100
   Employees satisfaction and engagement
✓
✓
✓
✓
✓
✓
✓
100
   Freedom of association and collective bargaining
✓
✓
✓
✓
✓
✓
✓
100
   Occupational Health and Safety
   Loss time injury frequency rate (LTIFR) – Employee
✓
✓
✓
✓
✓
✓
✓
100
   Loss time injury frequency rate (LTIFR) – Contractor
✓
✓
✓
✓
✓
✓
✓
100
   Lost time incidents severity rate (LTISR) – Employee
✓
✓
✓
✓
✓
✓
✓
100
   Lost time incidents severity rate (LTISR) – Contractor
✓
✓
✓
✓
✓
✓
✓
100
   Fatality - Employeemployee
✓
✓
✓
✓
✓
✓
✓
100
   Fatality - Contractor
✓
✓
✓
✓
✓
✓
✓
100
   Corporate Social Responsibility Support
Corporate Social Responsibility Support
✓
✓
✓
✓
✓
✓
✓
100

Remark:

N/A = Exclusion in data collection due to insignificant quantity or irrelevant to the location.

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