Business Partners
Customers
Business Partners
Shareholders, Investors and Securities Analysts
Importance
The creation of alliances between airports is an empowerment for organizations and industry groups. In addition, the creation of business partnerships through joint ventures strengthens the competitiveness of organizations by leveraging the strengths of all parties, which enhances customer services, and increases business opportunities for partners and investment attraction. The utilization of partnerships such as joint ventures may require transparency and fair competition opportunities for other entrepreneurs.
Cooperation among Airports and Business Associations
AOT has established guidelines for cooperation among airports under the Sister Airport Agreement (SAA) project and created engagement with business alliances through membership of Airports Council International (ACI), which is under the responsibility of the Office of Foreign Affairs, Corporate Strategy Group, to operate according to AOT International Business Development Master Plan, Fiscal years 2018 – 2024. The plan aims to expand the scope of business operations internationally according to the strategy 7.1 of International Business Development under the AOT's Corporate Plan.
Sister Airport Agreement (SAA) Project
The Sister Airports Agreement Project is an activity to promote cooperation with partner airports to develop the capacity of airport management and the exchange of best practices in airport operations including knowledge, technology, and new innovations to enhance the service quality of the airport to meet international standards. The main activities under the cooperation framework are divided into 4 areas as follows:
The activities covered by the memorandum of understanding
Regular Meeting
Organize Executive meetings to jointly determine the direction of activities together each year and to exchange visions on airport management.
Exchange of Information
Share information via e-mail or answer questionnaires on operational topics such as aircraft waste management, space rental rate, security system, fire truck usage survey, etc.
Joint Marketing Promotion
Conduct marketing and tourism promotional activities in order to increase a number of flights and air cargo among AOT’s airports and airports under SAA
Joint Activities
Visit international airports to exchange experiences and hold On-the-Job Trainings.
Organizations that have established a memorandum of cooperation between airports and AOT.
AOT has established a memorandum of cooperation between airports (Sister Airport Agreement: SAA) and organizations that operate international airports since 2009. There are 13 organizations operating 17 airports in 10 countries. In 2020, AOT reached an agreement to negotiate with IGA Havalimani Isletmesi A.S., the operator of Istanbul Airport, Republic of Turkey. which is in the process of preparing for the signing of a memorandum of understanding between airports.
Activities under the Memorandum of Understanding on Sister Airport Agreement (SAA) are as follows:
- Attending the online meeting of the President (CEO) and the Change Management Leaders (CCO) between AOT and Munich German Federal Airport.
- Attending the 8th Beijing Global Friendly Airports CEO Forum of Beijing International Airport, People's Republic of China through an online conference..
- Delegating the representative as a guest speaker at Wattai International Airport, Lao People's Democratic Republic.
- Initiating the Safe Corridor Initiative with collaboration between Mae Fah Luang – Chiang Rai International Airport and Incheon Airport Republic of Korea.
- Attending the meeting to exchange information between AOT and Narita International Airport Corporation, Japan at AOT Head Office.
- Attending the online meeting between AOT and Airports Company South Africa (ACSA) on the topic of Subsidiaries and Non-Aeronautical Revenue
- Delegating the representative as a guest speaker at the 5th Annual World Aviation Conference 2021 on “Increasing and Diversifying Airport Revenue for future business: Retail and Logistics”, organized by Incheon International Airport Corporation (IIAC) via VDO Conference from Incheon, Korea.
- Exchanging information and best practices through online channels between partner airports, such as the management of the COVID-19 pandemic and measures to help operators and airlines, etc.
- Attending the AOT Sister Airport CEO Forum
Airports Council International (ACI)
Airport Council International is a global trade association that supports cooperation and takes care of the interests of airport members and global aviation alliances through the development of related standards and policies such as service provision, information system, safety, environment and etc. This also includes organizing training courses and providing knowledge and best practices on a regular basis.
Having been the ACI’s member since 1991, AOT has been honored to be a representative of airports in the Asia-Pacific region in exchanging of knowledge on airport safety and security, environment, economy, human resources, airport information technology systems, and the airport slot allocation as well as sending representatives to join the COVID-19 task force working team. These roles in the ACI can increase AOT’s opportunities for determining directions of operations both domestically and internationally, resulting in opportunities in business, marketing, and leadership in airport services.
Contributions & Other Spending
AOT transparently discloses its expenses that support domestic and international external organizations annually in the Sustainable Development Report to show transparent operations of best practice.
See more details:
Cooperation with the Public and Private Sectors
AOT has established projects to promote cooperation with public and private sectors regularly under different purposes. The outstanding projects are as follows:
Cooperation with the Government Agency in the Asia-Pacific Economic Cooperation (APEC) Conference
Thailand hosted the Asia-Pacific Economic Cooperation Conference (APEC) in 2022. AOT has joined as the sub-committee in organizing the event by cooperating with the government to facilitate travel and public relations in Suvarnabhumi Airport, Don Mueang International Airport, and Phuket International Airport.
Cooperation with the Government Agency and Local Workers to Deal with the Situation of the COVID-19 Pandemic
AOT constantly cooperates with government and private sectors in local areas to deal with the situation of the COVID-19 pandemic such as:
- AOT arranged airport spaces for the establishment of the Center for COVID-19 Situation Administration (CCSA) to comprehensively and carefully screen people who entered the country, in addition to sending airport staff to station in the Government House for prompt coordination and response according to the government measures.
- AOT supported the operation of the Ministry of Digital Economy and Society through the AOT Airports Application to track 14 day-quarantine passengers and integrated the TM8 form into the application for more convenient immigration processes.
- AOT supported a budget of 21 million Baht to the Department of Disease Control to purchase 17 infrared body thermometers (Thermoscan), brand FLIR, model T620, for the Health Control at AOT’s international airports.
- AOT organized the project "Face Shield represents concern from the backline to the frontline" by inviting employees to jointly make face shields for frontline employees working at risky areas that have to contact with individuals or external agencies. More than 4,700 face shields were delivered to AOT employees, relevant agencies such as the Don Mueang Police Station, Don Mueang District Office, and etc.
- Don Mueang International Airport established the third Palang Pandin Field Hospital, named "Tai Rom Phra Baramee Field Hospital" at the 4th outbound cargo warehouse to alleviate the suffering of those infected with COVID-19 from the ongoing pandemic situation since 2019 until now. Due to the large number of patients awaiting to receive treatment, especially in Bangkok, it is necessary to provide a suitable area to set up a temporary field hospital to support those infected with COVID-19 with mild symptoms.
Public-private sector cooperation.
Preshipment Inspection Center
Preshipment Inspection Center
At present, Thailand’s air cargo volumes transported through Suvarnabhumi Airport Free Zone are 1.3 million tons per year, 10% of which are agricultural products, subject to strict import inspections at the destination countries. As a result, some perishable goods that did not meet the standards were rejected to be imported and then disposed. To reduce such loss and to support agricultural exports.
AOT cooperated with TAFA Consortium Company Limited (TAFA Consortium) to establish the company namely Airports of Thailand TAFA Operator Co., Ltd. (AOTTO), aiming to set the Pre-shipment Inspection Center Project or formerly known as Certify Hub. The objective of the project is to pre-inspect the agricultural product quality before being exported to the destination countries in accordance with international standards.
The facilities for preparing agricultural products and perishable products was established through a Perishable Premium Lane (PPL) operated by AOTTO provides the following services:
- Preparing the product to be ready for carriages.
- Delivering the product at the loading building under cool chain transportation.
- Inspecting product safety under the Regulated Agent (RA) and Regulated Agent from third country (RA3).
Last updated: March 30, 2023